“The pebble HRM Helpdesk Module facilitates seamless communication between employees and management, allowing for easy ticket-raising and prompt resolution of IT-based issues.
The module allows the employees to raise a ticket for any IT-based issues easily. It provides the management with a detailed overview of the issue, the resolution provided, and the time taken to resolve the issue.
This helps the management to identify any areas of improvement in the IT infrastructure and take proactive measures to ensure that all IT-based issues are resolved in a timely manner.
Additionally, the Helpdesk Module also allows the management to keep track of the employee’s satisfaction with the resolution provided and take appropriate steps to ensure that all employee issues are addressed in an effective manner.
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